Privacy Policy

Everything you need to know about accepting cryptocurrency payments, blockchain payment processing,
and digital currency solutions for your business.

Shape Nate
Shape Dollar
Shape Dollar
Shape Dollar
Shape Dollar
Shape Pattern
Shape Pattern

Privacy Policy

Effective Date: [Insert Date]

Crypboxx (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how Crypboxx collects, uses, stores, shares, and protects information when you access or use our crypto payment gateway, website, APIs, dashboards, and related services (collectively, the “Services”).

By using Crypboxx, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to operate a secure, compliant, and efficient crypto payment gateway.

1.1 Information You Provide Directly

We may collect the following information when you create an account, contact us, or use our Services:

  • Full name

  • Business name and registration details (for merchants)

  • Email address

  • Phone number

  • Billing and contact addresses

  • Wallet addresses used for transactions

  • Support communications and correspondence

  • Identity verification information (where required by law)

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

  • IP address

  • Device type, browser type, and operating system

  • Log files, timestamps, and usage data

  • Transaction metadata (transaction hash, blockchain network, amount, status)

  • Cookies and similar tracking technologies

1.3 Blockchain Information

Transactions processed via Crypboxx are recorded on public blockchains. Blockchain data is public, immutable, and decentralized, and Crypboxx does not control or modify blockchain records.

2. How We Use Your Information

We use collected information for the following purposes:

  • To create and manage user and merchant accounts

  • To process crypto payments and settlements

  • To provide customer support and respond to inquiries

  • To verify identity and comply with legal obligations (KYC/AML)

  • To detect, prevent, and investigate fraud or security threats

  • To improve our Services, performance, and user experience

  • To send service-related notices, updates, and security alerts

  • To comply with applicable laws, regulations, and enforcement requests

We do not sell your personal information to third parties.

3. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, we process personal data under one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

4. Cookies and Tracking Technologies

Crypboxx uses cookies and similar technologies to:

  • Maintain session integrity and security

  • Remember preferences

  • Analyze platform performance

  • Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

5. How We Share Information

We may share your information only in the following circumstances:

5.1 Service Providers

With trusted third-party vendors that assist us with:

  • Hosting and cloud infrastructure

  • Identity verification

  • Analytics and monitoring

  • Customer support systems

These providers are contractually obligated to protect your data.

5.2 Legal and Regulatory Authorities

We may disclose information if required to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests from authorities

  • Enforce our Terms of Service

  • Protect the rights, safety, or property of Crypboxx or others

5.3 Business Transfers

If Crypboxx undergoes a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide our Services

  • Meet legal, regulatory, or accounting obligations

  • Resolve disputes

  • Enforce agreements

Blockchain transaction data cannot be deleted due to the nature of distributed ledgers.

7. Data Security

Crypboxx implements industry-standard security measures, including:

  • Encryption of sensitive data

  • Secure access controls

  • Regular security audits

  • Monitoring for unauthorized access or breaches

Despite our efforts, no method of transmission or storage is 100% secure. Users are responsible for safeguarding their login credentials and private keys.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of personal data (subject to legal obligations)

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Receive a copy of your data (data portability)

Requests can be made by contacting us using the details below.

9. International Data Transfers

Crypboxx may process and store data in multiple countries. Where required, we implement appropriate safeguards to ensure your data is protected in accordance with applicable privacy laws.

10. Children’s Privacy

Crypboxx Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to delete the information.

11. Third-Party Links

Our Services may contain links to third-party websites or services. Crypboxx is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

12. Cryptocurrency Risks and User Responsibility

Users acknowledge that:

  • Cryptocurrency transactions are irreversible

  • Blockchain data is public

  • Crypboxx does not control blockchain networks

  • Loss of private keys may result in permanent loss of funds

Crypboxx is not responsible for losses resulting from blockchain failures, user error, or external attacks beyond our reasonable control.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Crypboxx Support
Email: [ support@crypboxx.com ]
Website: [ www.crypboxx.com ]

Disclaimer: This Privacy Policy is provided for informational purposes and does not constitute legal advice.

If you want, I can also:

  • Adapt this for GDPR / CCPA / DPDP (India)

  • Write Terms & Conditions, Refund Policy, or AML/KYC Policy

  • Brand it further with Crypboxx’s tone (enterprise, Web3-native, fintech, etc.)